Understand Organisation account boundaries

An Organisation account is dedicated to one organisation. Its learning, course authoring,
and permissions are kept separate from personal learning and personal Instructor
activity.

Organisation access during pre-release

Open Organisations to request access for a new organisation.
Provide its name and choose Business or Education. Education applicants also
choose School, College or University, or Training provider. Confirm your
email so Discentik can review the request. An application does not create an account
or grant access: an administrator reviews the details and sends an approved invitation.

To join an existing organisation, ask its administrator for an invitation using
a separate email address. A valid organisation invitation lets you complete account
creation while public self-sign-up is closed; no separate early-access approval is
required. The invitation fixes the organisation and your assigned role; do not submit
a new-organisation request to join an existing team.

To accept, open the invitation and verify your email with the link sent to you.
Then set a password and enter your country and date of birth; they are kept private
and checked like any other account's. Under-16s cannot join.

When accepting approved access, check the organisation details shown. You will see
an early-access notice before account creation. The persistent early-access banner
provides links to report issues or give feedback.

Active members learn through assigned courses. Authorised organisation managers
can add eligible free courses and buy course licences through Organisation → Explore.
The Library shows purchased, assigned and available licences. Managers can assign
eligible organisation-owned and acquired courses subject to the usual permissions
and available licences.

Learning with an Organisation account

My Learning shows only courses assigned to you by your organisation. Personal
course purchases and personal library entries are not shown in an Organisation account.

Members with learning-management access can use Explore and course search in the
navigation to open the Organisation catalogue and course details. These controls do
not send you to personal acquisition. Members without that access should contact their
learning manager for assignments; a shared course-detail link may still offer
Request from organisation. Personal Explore courses actions are not shown in
My Learning or its completion summary.

Creating courses for an organisation

Organisation accounts do not have a personal Instructor workspace. An organisation Admin
can grant Content Author access to a member who needs to create courses. Content
Authors open Organisation, then Courses, and every course they create is owned by
the organisation rather than the individual author.

Content Author is independent from Learning Manager access. A Content Author
can create and manage organisation courses without receiving permission to assign
courses or review team learning.

Course visibility and review controls remain part of the Organisation publishing
workflow. Publishing an organisation course never converts it into a personal course.

For the full User, Group Admin, Admin, Learning Manager, and Content Author model,
read Manage team access.

Keep personal activity in a personal account

Personal accounts cannot be converted into Organisation accounts, including through an
organisation invitation. Keep your existing personal account for your learning
progress, purchases, and personal Instructor courses.

Create or join an organisation with a separate account

1. Keep your current personal account and email address unchanged.

2. To create a new organisation, sign out and follow
   Create an organisation account,
   using a different email address, such as your work email.

3. To join an existing organisation, ask its Admin to send an invitation to a different
   email address that is not already registered. Open that invitation and follow its
   secure verification steps; do not create a personal account for that address first.

4. Sign in with your personal email for personal learning and Instructor, or your
   Organisation email for organisation activity.

An older invitation cannot convert your personal account. Ask the Admin for a new
invitation to a different email address. Your personal courses and progress stay
with your personal account; they are not transferred to the organisation.

Wording for your organisation

Organisation is the shared workspace name for businesses and education providers.
Saved organisation type adapts guidance to workplace teams, teaching within an
institution, or training programmes and learner cohorts. Role names, permissions,
course licences and AI-credit rules stay the same across organisation types.