Report a course or instructor profile
Send a confidential safety, privacy, fraud, or content concern to the Discentik moderation team.
Updated 22 August 2026
You can report a course or instructor profile while signed in. A report creates a
confidential moderation case for authorised Discentik administrators. It does not
automatically remove content or suspend an account.
You receive a confirmation notification when the report is accepted and another update
when the moderation team resolves or dismisses its case. The notification gives a case
number, but internal evidence and investigation notes remain confidential.
Report a course
Open the course from Explore.
Select More options, then Report course.
Choose the concern, add a short summary, and describe where you saw the issue.
Select Submit report and keep the displayed case number if you need to contact support.
Report an instructor profile
Open the instructor's public profile, select Report profile, and complete the same
form. The button is not shown for the application-owned Discentik profile.
Include only information needed to verify the concern. Do not submit passwords,
payment-card details, medical records, or unrelated personal information. You can send
up to five reports in 24 hours, and duplicate reports for the same content are blocked.
For an immediate threat or emergency, contact the appropriate local emergency service.
Appeal an action on your account or course
If the moderation team applies an access restriction, it sends the affected account or
course owner a private appeal link by email when email delivery is configured. The link
works without signing in, expires after 30 days, and can be used once. Do not share it.
Open the link, explain why the decision should be reconsidered, and select Submit
appeal. Do not include passwords or unnecessary sensitive information. An
administrator other than the person who applied the restriction or made the original
resolution records whether the appeal is granted or denied, and you receive the
outcome.
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