Start and complete a course

Open My Learning and select the course you want to continue. Discentik saves
your progress as you complete the course, so you can leave and return with the same
account.

For a personal account, My Learning contains courses you enrolled in or bought.
For a Business account, it contains only courses assigned by your organisation.
Personal purchases and Business assignments are not combined in one account.

For a personal account, select Explore courses below the empty-library message
to find your first course. Once you have courses, the same action appears beside
My Learning. The top-bar Explore and course search also remain available on
My Learning, Prompts, and Certificates; the search within each page still
filters only that page's items. Organisation accounts do not receive these personal
acquisition actions.

To review the course overview, open the three-dot menu on its card and select
View course details. This opens the course description, curriculum, instructor,
and reviews without starting the course player.

When you reopen a course, saved conversations and work appear immediately as you
left them. Use the back control inside the course player to return to My Learning.

On desktop Learning routes, Resume opens the eligible in-progress course you
started most recently, not necessarily the last one you visited. Several courses
can stay in progress: use My Learning to choose a different one. Resume is hidden
inside the course player, on shared pages, and in other workspaces; switching
workspaces does not erase your progress. Hover over Resume or focus it with the
keyboard to see which course it will open. The title appears in a tooltip, leaving
the button label and size unchanged.

Start an enrolled or assigned course through My Learning or Resume. Opening
the course-player address by itself does not load course lessons. For more detail, read
Understand course access and content protection.

If you use an Organisation account and need a course assigned, contact your learning
manager. Members with learning-management access can use the organisation's
Explore navigation; its search results stay in the Organisation workspace. A shared
course-detail link may still offer Request from organisation. Read
Understand Business account boundaries
for the account separation rules.

If the course has more than one published release, select Version below the
bottom-right corner of the course player to review available versions. Opening an
earlier version or upgrading does not delete the history saved against another
version.

Starting during pre-release

Protected learning requires confirmed age and residence eligibility and the relevant
learning permissions, including for existing accounts. When public registration is
enabled, a personal beta invitation is not required. Under the invitation-only staged
policy, a current personal invitation is also required. Eligible learners aged 16 or
over in Ireland, Spain, the United States or Australia can open an assigned or
purchased course. The United Kingdom remains marketing-only
while all current courses are paid; UK residents cannot register for
protected learning. Personal AI top-ups are available only to eligible active-market
accounts.
New purchases and top-ups also require their respective commercial approvals and
account, tax and provider checks; public registration alone does not enable them.

My Learning shows your acquired and assigned courses. Business learners still
need an organisation assignment. New personal and team purchases are available only
in Ireland, Spain, the United States and Australia. UK registration, paid-course access and
purchases remain disabled until the separate UK release.

Work through the stages

A course is divided into stages. A stage may contain reading, a guided AI
conversation, an evaluated exercise, a product walkthrough, or a document-writing
activity.

An introductory tour may appear before an activity. Select Skip tour on the
opening card or during any step to go straight to the activity. Skipping dismisses
the tour; you still need to complete the activity's requirements.

Read the instruction at the start of each stage and complete the requested activity.
Open the course navigation to move between stages and modules. You can return to any
completed module at any time. The module you are currently progressing through is also
available. Future modules show only their title and stage outline and remain disabled
until you complete the preceding modules.

When the stage is complete, use the available navigation to continue. Some evaluated
activities require a passing result before the next stage becomes available. Completing
a module immediately unlocks the next module without requiring you to restart the
course.

Read your feedback

An evaluated activity is checked against a short list of requirements. If you have
not passed yet, the feedback starts with Your next step, then What to fix lists
each requirement that is missing or partly met, with the words from your work that
were checked and a suggestion to try. Select Show what you did well to see the
requirements you already meet. After a pass, select View feedback to see what
worked and optional ideas to make your work even stronger. Attempt history shows
the score of each attempt. Read How Discentik grades your work
to see how the result is decided.

Use AI activities safely

Follow the instructions provided in the course. Do not enter passwords, private keys,
confidential customer information, or sensitive personal information into an AI
activity.

If an AI response is temporarily unavailable, wait a moment and try again. Your
completed course progress should remain saved.

In Chat activities, you can copy a message, edit one of your earlier prompts, or
regenerate an answer. Editing or regenerating starts again from that point in the
conversation, so later messages from the previous branch are replaced.

In Canvas activities, quick actions edit the document directly without adding their
internal instruction to the visible conversation. Select document text and choose
Ask Discentik to attach that excerpt above the composer while keeping your own
message separate. Hover or focus the attachment marker to locate the excerpt in the
document; select its close control to remove it. Restoring an older document version
creates a new current version; it does not delete the draft you were viewing.

Selecting Restart in a Canvas activity starts a fresh attempt. It clears that
new attempt's conversation, restores the course's starting document, and starts a
separate document-version list. Earlier attempts remain available in Attempt
history with the chat and document versions that belong to them.

Attempt history includes the newest attempt as well as earlier ones. Current
identifies whichever attempt you have selected; it does not mean a separate temporary
conversation. If you select an older attempt and send another message, the message is
added to that same numbered attempt. Other attempts remain available so you can move
between them without replacing their chat or Canvas document.

Save important work

Course progress and a document you create are different things. If you need a final
document outside Discentik, copy or export it before leaving the activity.

When a Chat activity offers Save prompt, select it to add your prompt to My
prompts. A confirmation appears after it is saved. Prompts saved from a course show
their originating course and activity for context; prompts you create directly in
My prompts do not show a course source.

Complete the course

The course is complete after you satisfy the completion requirements set for all
required stages. When you reach the final stage, a completion screen replaces the
course activities. It shows the course, your completion date and any closing message
from the course author. Select View certificate to open or prepare your
certificate. If the certificate cannot open, your completion remains saved; select
View certificate again to retry.

From the completion screen, select Start again for a clean practice pass from the
first stage, or Review stages to reopen the activities you completed. Practice and
review use your available AI balance, but do not change your official result,
completion date, certificate or earlier response history. Reaching the final stage
again returns you to the completion screen. Use My Learning to return to your
courses. Personal accounts can also select Explore courses. Reopening a completed
course shows the completion screen first.

If a course remains incomplete after you finish its visible activities, reopen it and
check for a stage that still needs a response, document, or passing evaluation.