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GuideOrganisations

Manage team access

Assign organisation roles and capabilities without giving members more access than they need.

Updated 5 October 2026

Organisation access uses three roles and two optional capabilities. An Admin can set
them when inviting a member or by opening the member's access settings in Organisation

Team.

Adding members

Invite each member at the email address they will use for work. An email that
already has a personal Discentik account cannot join an organisation, so invite a
different address for that person. Discentik does not tell you whether an email
already has an account.

The member opens the invitation, verifies their email, then sets a password and
enters their country and date of birth before joining. Every member still needs age
and residence eligibility; an organisation invitation establishes membership, not
permission to bypass it. Real organisation learning and reporting also require
approved processing agreements and instructions.

Existing active members use their usual roles and capabilities. Suspension and
organisation deactivation still prevent access. Importing or changing a team does
not bypass identity verification, invitation requirements or membership checks.

Choose a role

People aged 16–17 may hold learner access only; they cannot receive Content Author,
Learning Manager, Group Admin, Admin, finance or seller permissions. Under-16 and
school/pupil-data processing remain outside this release. Being an adult teacher or
Admin does not authorise pupil processing. In any future
approved school programme, staff can access only assigned learners and the
necessary work or results, not entire private conversation histories. Ask the school
to explain its staff access and safeguarding contacts. Parental or representative
access must be assessed separately, not assumed from the relationship. See the
Privacy Policy.

  • User learns through assigned courses. A User has no management or authoring
    access unless an optional capability is enabled.

  • Group Admin manages learning and reporting only for the groups assigned to
    them. Every Group Admin must have at least one group.

  • Admin manages the whole organisation, including team access, learning,
    reporting, organisation courses, and approvals. Only the organisation Owner can
    grant or remove Admin access.

Add an optional capability

  • Learning Manager lets a User curate the organisation library, assign learning,
    and view organisation-wide reporting. It does not allow team administration or
    course authoring.

  • Content Author lets a User or Group Admin create and edit organisation-owned
    courses. It does not allow team administration or course approval.

Admin access already includes both capabilities, so the interface does not show
redundant capability switches for an Admin.

Accept an organisation invitation

The invited member first requests a secure verification link from the invitation
page. After opening that link in the invited mailbox, they return to the invitation,
set a new password, enter their country and date of birth, and accept. A normal
password session cannot consume the link.

The organisation role, optional capabilities, membership, selected groups, delegated
Group Admin access, invitation consumption, and audit record are applied together. If
any part fails, the invitation remains pending and no partial membership is created.
An account that is already active in another organisation cannot consume the link;
use the existing organisation access or ask an Admin for help before retrying.

Deactivate or reactivate a member

Deactivation immediately removes organisation data, authoring, learning-management,
AI, and API access, including access from a session that was already open. The member
and their learning history remain recorded. Reactivation restores only the access
allowed by the member's current role, capabilities, groups, and assignments. A
separate Platform suspension must be reviewed by a Discentik Platform Admin.

Import access from CSV

The team CSV template accepts role, group_admin_for, learning_manager, and
content_author. Use true or false for the capability columns.

Transfer organisation ownership

Only the current active Owner can transfer ownership, and the recipient must be an
active member of the same organisation.

  1. Open Organisation > Team.

  2. Open the member's actions menu and select Transfer ownership.

  3. Send the verification code to the current Owner's verified email.

  4. Enter the six-digit code within ten minutes and confirm the transfer.

The selected member becomes an Admin and the new Owner; the previous Owner remains an
Admin. The database verifies the exact member and challenge, changes both roles,
revokes both owners' sessions, and writes the team audit event in one transaction. If
email delivery fails, the challenge is cancelled. Both owners must sign in again after
the transfer.

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