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PolicyEveryone

Understand course access and content protection

Learn why courses open from My Learning, how modules are released, and which protections apply to paid content.

Updated 7 October 2026

Paid course content opens only for the account that purchased the course or received
an assignment. A course being visible in the public catalogue does not grant access
to its lessons. Membership of the same organisation also does not grant access by
itself; the organisation must assign a licence to you.

Course access during early access

Public course descriptions, prices and instructor profiles remain available without
an account. Browsing a course or receiving an assistant recommendation does not grant
access to its lessons.

Learning requires current eligibility, including for existing accounts and
organisation members. Enabled public registration does not require a personal beta
invitation. Under the invitation-only staged policy, a current personal invitation is
also required. Organisation processing approval and learning permissions still apply.
Residents aged
16 or older in Ireland, Spain, the United States and Australia are the prepared audience;
under-16 and school/pupil-data processing are not part of this release. The United
Kingdom is marketing-only while UK commerce is disabled: UK residents
cannot register for protected access or open paid courses. People aged 16–17 in an
active market can learn and use their approved AI balance but cannot author, publish,
sell or administer finance or organisations.

New checkout is available only in Ireland, Spain, the United States and Australia. United
Kingdom checkout and paid-course access remain disabled until a separate UK release.
Checkout also requires commercial approval and the applicable account, tax and
provider checks; public registration alone does not enable purchases.
After activation, a 16–17-year-old buyer
also needs an active guardian authorisation specifically for purchasing. A checkout
restriction does not cancel existing purchases or remove existing purchase remedies.
Provider test payments do not create real purchases. Rights, support and eligibility
correction remain available independently of admission.

The usual payment, assignment, account, membership and AI balance rules apply.
An invitation does not include every course or unlimited AI usage.

Open an authorised course

Sign in, open My Learning, and select the course. Discentik checks your current
purchase or assignment before starting or resuming the course. A direct link to the
standalone course player does not contain course data and cannot start a course.

If your access was removed, the course was withdrawn for safety, or you signed in with a different
account, the course will not load. Ask the purchaser or organisation owner to check
your assignment before contacting support.

How content is released

The player receives the approved course release associated with your learning run,
not an instructor's editable draft. It loads the module you are currently taking and
every module you have completed, so you can move back through earlier material. Later
modules expose only navigation metadata—module titles plus stage titles, types, order,
and estimated duration—and remain disabled until your saved progress reaches them.

If an instructor unpublishes a course, new learners cannot find or buy it. A learner
who already bought it can still open the approved release from My Learning.

Hidden evaluation instructions, rubrics, answer keys, and instructor prompts are not
included in the learner-facing course data. Private course media uses temporary links
that are issued only after access, learning-run ownership, and a released module are
checked. These links normally expire after ten minutes. A learner cannot browse the
underlying private video or resource storage directly, and a link for a later module
is not issued before that module is released.

After the course is completed, all modules remain available for practice. AI practice
continues to use the applicable course, purchased, personal, or organisation credit
balance. Practice attempts and saved revisions are labelled separately and cannot
replace the official result, completion date, or certificate evidence.

Posting course ratings or reviews requires adult eligibility. Children and accounts
whose adult eligibility is unresolved cannot publish them; choosing Anonymous
does not bypass this restriction. Ratings and written reviews follow the course they
belong to. When you post or update
a review, choose Anonymous to hide your identity or Public profile to show your
name with a link to your public profile. A public review requires your profile to be
set to public in Profile settings. You can change this choice whenever you update
your review.

Reviews on a course listed in the public catalogue are public. On a course that is not
publicly listed — for example an organisation's internal course — the ratings and
review text are visible only to people who can already open that course and to the
people who run it. While your account is active, you can see your own review even
if you no longer have access to the course.

AI access

AI activities require a short-lived session created from your authorised course run.
The session is tied to your account, course, release, and learning progress. Public
catalogue access or a standalone player link does not create an AI balance. Course
access is checked again when an AI request is made, so removing an assignment or
withdrawing a course stops an existing session rather than waiting for it to expire.

Responsible use

These controls prevent unauthorised access and make bulk extraction harder. Like any
web learning service, Discentik cannot prevent an authorised learner from manually
copying or recording material that is legitimately displayed to them. Do not share,
republish, automate extraction of, or distribute course content unless the applicable
licence or course owner permits it.

Automated or implausibly rapid progression and repeated media-link requests may be
temporarily limited. Normal viewing, downloading an available worksheet, and resuming
a course are not affected by these safeguards.

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